You can return the item(s) to us in their original condition within 30* days of receipt if you are not completely satisfied with your purchase. We will do a one-time exchange of the item for a different size / colour / style of equivalent amount as your purchase. If you wish to exchange the item for one of higher value, a top-up is required. We do not do refunds.
You may opt exchange your item via:
(1) studio visit, or
(2) return mail to our studio addressPlease note that the cost of returning the item is your responsibility. For your own protection, we recommend that you send the parcel using a shipping service that insures you for the value of the goods.
Please return the items to Reckless Ericka Design Studio:
627A Aljunied Road