You can return the item(s) to us in their original condition within 10* days of receipt if you are not completely satisfied with your purchase. We will do a one-time exchange of the item for a different size / colour / style of equivalent amount as your purchase. If you wish to exchange the item for one of higher value, a top-up is required. We do not do refunds.
Please note that the cost of returning the item is your responsibility. For your own protection, we recommend that you send the parcel using a shipping service that insures you for the value of the goods.
Please return the items to Reckless Ericka Studio:
627A Aljunied Road
Our customer support will contact you for your Exchange Order. Kindly complete your Exchange Order within 48 hours. Contact our customer support here.
*We have extended our exchange policy for international orders to 30 days in view of expected delays on international shipping timings. Note that a delivery fees for International Exchange Orders will be borne by the customer.